Refund policy
Last Updated: 29 May 2026
Thank you for shopping with Meximo.
As a Print-on-Demand (POD) business, every product is made specifically for each customer after an order is placed. For this reason, we do not offer returns for change of mind, incorrect size selection, or personal preferences.
Exchange Eligibility
We offer exchanges only in the following situations:
- The product arrives damaged
- The product has a manufacturing defect
- The wrong item was delivered
- The product received is significantly different from the item ordered
To be eligible for an exchange, customers must contact us within 2 days (48 hours) of receiving the order.
Proof Requirement
To process any exchange request, customers must provide:
- Clear photos or videos showing the issue
- Photos of the product received
- Photos of the packaging (if applicable)
- Order number
Requests submitted without sufficient photo or video evidence may be rejected.
No Refunds
Meximo does not offer monetary refunds.
If an exchange request is approved, a replacement product will be sent to the customer at no additional cost. Refunds to the original payment method are not available.
Non-Exchangeable Items
Exchanges will not be provided for:
- Incorrect size selected by the customer
- Change of mind after purchase
- Minor color variations caused by screen or device settings
- Normal wear and tear after use
- Exchange requests submitted more than 2 days after delivery
Exchange Process
- Contact us within 2 days of delivery.
- Send your order number and photo/video proof of the issue.
- Our team will review the request.
- If approved, a replacement item will be arranged.
Contact Us
For exchange requests or support, please contact:
Email: support@meximo.in
We are committed to providing quality products and resolving genuine product issues as quickly as possible.